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Frequent Document Shredding Questions (FAQ’s)

What should I Shred?

Shred Source wants to help you not only with our secure shredding services, but in our expert advice on how to handle the disposal of old documents and electronic media.

When going through the variety of documents in your possession, here is a quick list of items that definitely should not be thrown out:

  • Birth and death certificates
  • Social Security cards
  • Passports
  • Marriage and business licenses
  • Loan documents
  • House deeds and mortgages
  • Insurance policy documents
  • Your most recent tax records (up to 7 years)

These documents all relate to state and federal laws in some form, so it’s vital that you hold onto them should you ever have to deal with something like a legal case or a government audit. Beyond that, any other document that is old or useless, but still contains personal or confidential information, should be marked for shredding. This can include receipts, credit reports, financial statements, tax returns, legal briefs, blueprints and technical drawings, personnel records, and customer invoices.

Why Can’t I Shred This Myself?

You might think that it’s more cost-effective to do all your paper shredding and media destruction in-house—that is, leaving it to your employees. However, the danger of leaving shredding to your employees’ discretion means that some documents won’t get shredded when they need to be and your risk of a data breach only increases.

It’s also been found that some office shredders do a very basic strip cut. This means that anyone digging through your dumpster can easily find the remains and tape them back together to read whatever company secrets were being kept on that piece of paper.

The difference between your in-house shredding and Shred Source’s process is that we do everything according to the highest security standards in the industry. By using locked shredding bins and licensed, security-screened technicians, we ensure that every single document is completely destroyed and no confidential information will ever leave the premises.

How much does shredding cost?

Every organization wants to find the most cost-effective solution to information destruction. Of course, we believe that our secure shredding services are far less costly in the long run than leaving your information security up to the small office shredder.

On average, the cost of a shredding service depends on two key factors:

• The amount of paper marked for destruction

• How often you make use of our services

For a fast and well-priced solution, we recommend that you hire one of our mobile shredding vehicles. Shredding onsite is far more effective and less costly than transporting all your intact documents to one of our secure shredding facilities.

To learn more, please give us a call and talk to one of our service representatives about how we can fit our secure shredding services into your budget.

Plant vs. Mobile Shredding: Which is Better?

Like most information destruction companies, Shred Source offers secure shredding services at one of our private facilities or on your own premises with one of our mobile units.

Where you’d like your documents shredded is entirely up to you. The advantages that plant-based shredding offers include:

• A higher level of information security and privacy

• Immediate disposal of shredded material to a recycling facility

• Less liability to you and your organization


On the other hand, our mobile shredding services give you such benefits as:

• Your direct supervision of the entire shredding process

• A documented chain-of-custody for office accountability

• The use of mobile shredding vehicles for precise control and security


In either case, Shred Source guarantees that all your documents marked for destruction will be completely processed and the remains recycled in an environmentally friendly manner. Our work will not end until we place a Certificate of Destruction in your hands.

How Do I Know My Materials Have Been Shredded?

If you choose to make use of our mobile shredding service, then you can see for yourself when all your documents and other media have been shredded. Our process is carried out in full view of your office under the care and supervision of our professional technicians. At no point will our employees ever look at your documents or the information contained therein.

Shred Source offers you the chance to oversee the shredding process using a closed-circuit monitor, thus reducing the risk of an accidental data breach. As soon as your materials have been completely shredded, our employees will give you a Certificate of Destruction at the end of the process.

Is There a Minimum Volume for Shredding Services?

Shred Source is willing to tailor our select shredding services to your organizational or personal needs. We provide a free evaluation of your current documents marked for destruction and will quote a price based on how many documents per pound you have.

We charge our clients less on the volume of material to be destroyed and more on the type and frequency of the service they wish to use. For example, we charge slightly more for bringing a mobile shredding vehicle to your premises than we do for collecting documents and destroying them at our offsite facility. In either case, we promise to give you the best value for our line of high-security, privacy-protected work.

Can I Change My Volumes Up or Down?

Shred Source does not have a fixed volume requirement for our high-quality shredding services. We can accommodate any change you make to your initial order for shredding, whether you require additional storage containers or a change in the frequency of our pickups and onsite shredding appointments.

Our services are available on a weekly, biweekly, or monthly basis. We believe in tailoring our program toward your needs rather than forcing you to abide by ours.

To learn more about how we can help you manage the volume of your information destruction needs, please give us a call and we’ll put you in touch with one of our service representatives today.

What Can I Do to Prepare for Using a Professional Shredding Service?

Shred Source wants to make its paper shredding process as simple and hassle-free as possible. Once you have scheduled an appointment for your information destruction service, there isn’t much required on the client’s end.

Because we use high-powered and secure shredders, there’s no need for you to remove anything from your documents beforehand, such as staples, sticky notes, paper clips or folders. All you have to do is put a document in our hands and we’ll shred it ourselves.

Beyond that, the only thing you have to do is watch the shredding process for yourself. If you’ve chosen to use a mobile shredding unit on your premises, our technicians will set up a closed-circuit monitor to let you witness the entire process from start to finish.


Regulatory and Industry Links

Here is a comprehensive list of the various regulatory and industry agencies that Shred Source associates with in its line of work.

The National Association of Information Destruction (NAID)
NAID is the international association for information destruction companies like Shred Source. Their mission is to promote and uphold the high standards of the information destruction industry and the ethics of its member companies.
The Health Insurance Portability and Accountability Act (HIPAA)
Also known as the Kennedy-Kassebaum Act, HIPAA sets standards for the improvement of healthcare coverage and the collection of patient information. The HIPAA Privacy Rule regulates the use and disclosure of patient information, as well as protocols for safe disposal of that information.
The Fair and Accurate Credit Transactions Act (FACTA)
This 2003 law contains provisions for reducing the risk of identity theft among both consumers and businesses, using such methods as blocking stolen consumer information and investigating complaints of identity theft and other acts of fraud by the Federal Trade Commission (FTC).
The Fair Credit Reporting Act (FCRA)
The FCRA is a federal law that regulates the collection and use of consumer information, including credit information. The law sets out guidelines for collecting and disposing of information from both employees and customers in accordance with the Consumer Financial Protection Bureau (CFPB).Awesome content goes here.

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